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Bakker, Arnold B., and Michael P. Leiter, eds. 2010b. Work Engagement: A Handbook of Essential Theory and Research. Psychology Press. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=496302.
Baron, Robert A., and Nyla R. Branscombe. 2012a. Social Psychology. 13th ed., International ed. Pearson.
Baron, Robert A., and Nyla R. Branscombe. 2012b. Social Psychology. 13th ed., International ed. Pearson.
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Buchanan, David A., and Andrzej Huczynski. 2017b. Organizational Behaviour. Ninth edition. Pearson.
Cameron, Esther, and Mike Green. 2020. Making Sense of Change Management: A Complete Guide to the Models, Tools and Techniques of Organizational Change. Fifth edition. Kogan Page. http://birmingham.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&package_service_id=6529957300004871&institutionId=4871&customerId=4870.
Chamorro-Premuzic, Tomas. 2014. Personality and Individual Differences. Third edition. BPS textbooks in psychology. John Wiley & Sons.
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Child, John. 2015b. Organization: Contemporary Principles and Practice. 2nd ed. John Wiley & Sons , Inc.
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Ensley, Michael D., Allison Pearson, and Craig L. Pearce. 2003. ‘Top Management Team Process, Shared Leadership, and New Venture Performance: A Theoretical Model and Research Agenda’. Human Resource Management Review 13 (2): 329–46. https://doi.org/10.1016/S1053-4822(03)00020-2.
Erwin, Dennis G, and Andrew N Garman. 2010. ‘Resistance to Organizational Change: Linking Research and Practice’. Leadership & Organization Development Journal 31 (1): 39–56. https://search.proquest.com/docview/226917267/804519DC55E649D6PQ/3?accountid=8630.
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Fineman, Stephen. 2000a. Emotion in Organizations. 2nd ed. Sage Publications. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=254737.
Fineman, Stephen. 2000b. Emotion in Organizations. 2nd ed. Sage Publications. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=254737.
Fontana, David, David Fontana, and David Fontana. 2000. Personality in the Workplace. Third edition. Macmillan Press.
Ford, Jeffrey D., Laurie W. Ford, and Randall T. McNamara. 2002. ‘Resistance and the Background Conversations of Change’. Journal of Organizational Change Management 15 (2): 105–21. https://doi.org/10.1108/09534810210422991.
Ghoshal, S. 2005. ‘Bad Management Theories Are Destroying Good Management Practices.’ Academy of Management Learning & Education 4 (1): 75–91. https://doi.org/10.5465/AMLE.2005.16132558.
Goleman, Daniel. 2004a. Emotional Intelligence: Why It Can Matter More than IQ & Working with Emotional Intelligence. Bloomsbury.
Goleman, Daniel. 2004b. Emotional Intelligence: Why It Can Matter More than IQ & Working with Emotional Intelligence. Bloomsbury.
Hay, Julie. 2009a. Working It out at Work: Understanding Attitudes and Building Relationships. [2nd ed.]. Sherwood Publishing.
Hay, Julie. 2009b. Working It out at Work: Understanding Attitudes and Building Relationships. [2nd ed.]. Sherwood Publishing.
Hay, Julie. 2009c. Working It out at Work: Understanding Attitudes and Building Relationships. [2nd ed.]. Sherwood Publishing.
Hetherington, Angela, Lisa Matthewman, and Amanda Rose. 2009a. Work Psychology: An Introduction to Human Behaviour in the Workplace. Oxford University Press.
Hetherington, Angela, Lisa Matthewman, and Amanda Rose. 2009b. Work Psychology: An Introduction to Human Behaviour in the Workplace. Oxford University Press.
Hofstede, Geert. n.d. Cultures and Organizations: Software of the Mind, Third Edition. http://lib.myilibrary.com/Open.aspx?id=296125&src=0.
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Jackson, Norman, and Pippa Carter. 2007b. Rethinking Organisational Behaviour: A Poststructuralist Framework. Second edition. Financial Times Prentice Hall.
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Kerr, S. 1995. ‘On the Folly of Rewarding A, While Hoping for B.’ Academy of Management Perspectives 9 (1): 7–14. https://doi.org/10.5465/AME.1995.9503133466.
Kim Jean Lee, Siew, and Kelvin Yu. 2004. ‘Corporate Culture and Organizational Performance’. Journal of Managerial Psychology 19 (4): 340–59. https://doi.org/10.1108/02683940410537927.
Knight, Sue. 2010. NLP at Work: The Essence of Excellence. Nicholas Brealey Publishing. http://ebookcentral.proquest.com/lib/bham/detail.action?docID=764049.
Kompaso, Solomon Markos, and M. Sandhya Sridevi. 2010. ‘Employee Engagement: The Key to Improving Performance’. International Journal of Business and Management 5 (12). https://doi.org/10.5539/ijbm.v5n12p89.
Kroeger, Otto, and Janet M. Thuesen. 2013. Type Talk: The 16 Personality Types That Determine How We Live, Love, and Work. Tilden Press. Electronic resource. http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=739894.
Kusy, Mitchell, and Elizabeth Holloway. 2009. Toxic Workplace!: Managing Toxic Personalities and Their Systems of Power. First edition. Jossey-Bass, a Wiley imprint. http://birmingham.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&package_service_id=6529267160004871&institutionId=4871&customerId=4870.
Lawler, Edward E. 2008a. Talent: Making People Your Competitive Advantage. Jossey-Bass. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=335759.
Lawler, Edward E. 2008b. Talent: Making People Your Competitive Advantage. 1st ed. Jossey-Bass. Electronic resource. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=335759.
Lillis, Michael PTian, Robert G. 2009. ‘Cross-Cultural Communication and Emotional Intelligence: Inferences from Case Studies of Gender Diverse Groups’. Marketing Intelligence & Planning 27 (3): 428–38. https://search.proquest.com/docview/213133798?OpenUrlRefId=info:xri/sid:primo&accountid=8630.
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Martin, Joanne. 2002. Organizational Culture: Mapping the Terrain. Foundations for organizational science. Sage.
Matthewman, Lisa, and P Foss. 2009. ‘Relationships at Work’. In Work Psychology: An Introduction to Human Behaviour in the Workplace. Oxford University Press. https://content.talisaspire.com/bham/bundles/5eb41824c1af240f94387064.
McKenna, Eugene F. 2012. Business Psychology and Organizational Behaviour. 5th ed. Psychology Press.
Messmer, Max. 2005. ‘Building Employee Job Satisfaction’. Employment Relations Today 32 (2): 53–59. https://doi.org/10.1002/ert.20063.
Millar, Carla, Patricia Hind, and Slawek Magala. 2012. ‘Sustainability and the Need for Change: Organisational Change and Transformational Vision’. Journal of Organizational Change Management 25 (4): 489–500. https://doi.org/10.1108/09534811211239272.
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Mullins, Laurie J., and Gill Christy. 2016a. Management & Organisational Behaviour. Eleventh edition. Pearson.
Mullins, Laurie J., and Gill Christy. 2016b. Management & Organisational Behaviour. Eleventh edition. Pearson. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=5175113.
Naqvi, Farah. 2013. ‘Emotional Labour’. Management and Labour Studies 38 (4): 471–82. https://doi.org/10.1177/0258042X13513156.
Neal, Andrew, Gillian Yeo, Annette Koy, and Tania Xiao. 2012. ‘Predicting the Form and Direction of Work Role Performance from the Big 5 Model of Personality Traits’. Journal of Organizational Behavior 33 (2): 175–92. https://doi.org/10.1002/job.742.
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Palmer, Ian, Richard Dunford, and David A. Buchanan. 2016. Managing Organizational Change: A Multiple Perspectives Approach. Third edition. McGraw-Hill.
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Robbins, Stephen P., Tim Judge, and Timothy T. Campbell. 2016b. Organizational Behaviour. Second edition. FT Publishing.
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Schneider, Susan, Günter K. Stahl, and Jean-Louis Barsoux. 2014a. Managing across Cultures. 3rd ed. Pearson Education UK. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=5138735.
Schneider, Susan, Günter K. Stahl, and Jean-Louis Barsoux. 2014b. Managing across Cultures. 3rd ed. Pearson Education UK. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=5138735.
Tannen, D. 1995. ‘The Power of Talk: Who Gets Heard and Why.’ Harvard Business Review. http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=9510041991&site=ehost-live.
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Thompson, Paul, and David McHugh. 2009. Work Organisations: A Critical Approach. 4th ed. Palgrave Macmillan.
Tversky, A, and D Kahneman. 1981. ‘The Framing of Decisions and the Psychology of Choice’. Science 211 (4481): 453–58. https://doi.org/10.1126/science.7455683.
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