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Jackson N, Carter P. Rethinking organisational behavior: a poststructuralist framework. 2nd ed. Harlow, England: : Prentice Hall/Financial Times 2007. http://lib.myilibrary.com?id=177093&entityid=https://idp.bham.ac.uk/shibboleth
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Mullins LJ, Christy G. Management & organisational behaviour. Eleventh edition. Harlow, England: : Pearson 2016. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=5175113
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Schneider S, Stahl GK, Barsoux J-L. Managing across cultures. 3rd ed. UK: : Pearson Education UK 2014. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=5138735
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Fineman S. Emotion in organizations. 2nd ed. London ; Thousand Oaks, Calif: : Sage Publications 2000. https://ebookcentral.proquest.com/lib/bham/detail.action?docID=254737
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Goleman D. Emotional intelligence: why it can matter more than IQ & working with emotional intelligence. London: : Bloomsbury 2004.
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Maitlis S, Vogus TJ, Lawrence TB. Sensemaking and emotion in organizations. Organizational Psychology Review 2013;3:222–47. doi:10.1177/2041386613489062
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Hay J. Working it out at work: understanding attitudes and building relationships. [2nd ed.]. Wildhill, Hert: : Sherwood Publishing 2009.
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Knight S. NLP at Work: The Essence of Excellence. Yarmouth: : Nicholas Brealey Publishing 2010. http://ebookcentral.proquest.com/lib/bham/detail.action?docID=764049
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Lillis, Michael PTian, Robert G. Cross-cultural communication and emotional intelligence: Inferences from case studies of gender diverse groups. Marketing Intelligence & Planning 2009;27:428–38.https://search.proquest.com/docview/213133798?OpenUrlRefId=info:xri/sid:primo&accountid=8630
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Bakker AB, Leiter MP. Work engagement: a handbook of essential theory and research. Hove: : Psychology Press 2010.
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Watson TJ. Organising and managing work: organisational, managerial and strategic behaviour in theory and practice. 2nd ed. Harlow: : Pearson Longman 2006.
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Cameron E, Green M. Making sense of change management: a complete guide to the models, tools and techniques of organizational change. Fifth edition. London: : Kogan Page 2020. http://birmingham.alma.exlibrisgroup.com/view/action/uresolver.do?operation=resolveService&package_service_id=6529957300004871&institutionId=4871&customerId=4870
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