@article{Ballantyne_Hughes_Ding_Liu_2014, title={Chinese and international visitor perceptions of interpretation at Beijing built heritage sites}, volume={22}, DOI={10.1080/09669582.2013.861469}, number={5}, journal={Journal of Sustainable Tourism}, author={Ballantyne, R. and Hughes, K. and Ding, P. and Liu, D.}, year={2014}, month={Jul}, pages={705–725} }
@book{Bennett_Cameron_Dias_Harrison_Jacknis_McCarthy_2017, address={Durham}, title={Collecting, ordering, governing: anthropology, museums, and liberal government}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=4775650}, publisher={Duke University Press}, author={Bennett, Tony and Cameron, Fiona and Dias, Nélia and Harrison, Rodney and Jacknis, Ira and McCarthy, Conal}, year={2017} }
@book{Black_2005a, address={London}, title={The engaging museum: developing museums for visitor involvement}, volume={Heritage : care-preservation-management}, publisher={Routledge}, author={Black, Graham}, year={2005} }
@book{Black_2005b, address={London}, title={The engaging museum: developing museums for visitor involvement}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=1075158}, publisher={Routledge}, author={Black, Graham}, year={2005} }
@book{Blockley_Hems_2006a, address={London}, title={Heritage interpretation}, publisher={Routledge}, author={Blockley, Marion R. and Hems, Alison}, year={2006} }
@book{Blockley_Hems_2006b, address={London}, title={Heritage interpretation}, publisher={Routledge}, author={Blockley, Marion R. and Hems, Alison}, year={2006} }
@book{Butler, address={Amsterdam, The Netherlands}, title={Contested representations: revisiting Into the heart of Africa}, url={https://www.jstor.org/stable/10.3138/j.ctt2ttjc4}, publisher={Gordon and Breach}, author={Butler, Shelley Ruth} }
@book{Caple_2006, address={London}, title={Objects: reluctant witnesses to the past}, publisher={Routledge}, author={Caple, Chris}, year={2006} }
@book{Chatterjee_MacDonald_Noble_Prytherch_2008, address={Oxford}, title={Touch in museums: policy and practice in object handling}, publisher={Berg}, author={Chatterjee, Helen and MacDonald, Sally and Noble, Guy and Prytherch, David}, year={2008} }
@article{Christensen_2011, title={Ideas versus things: the balancing act of interpreting historic house museums}, volume={17}, DOI={10.1080/13527258.2011.541068}, number={2}, journal={International Journal of Heritage Studies}, author={Christensen, Kim}, year={2011}, month={Mar}, pages={153–168} }
@book{Dalton_2017, address={London}, title={Designing for heritage: contemporary visitor centres}, publisher={LH Professional}, author={Dalton, Ruth Conroy}, year={2017} }
@article{Daugbjerg, title={Patchworking the past: materiality, touch and the assembling of ‘experience’ in American Civil War re-enactment}, volume={20}, DOI={10.1080/13527258.2013.848820}, number={7–8}, journal={International Journal of Heritage Studies}, author={Daugbjerg, Mads}, pages={724–741} }
@book{Death/Dark/Thanatourism (Conference)_2014, address={London}, title={Death tourism: disaster sites as recreational landscape}, publisher={Seagull Books}, author={Death/Dark/Thanatourism (Conference)}, editor={Sion, Brigitte}, year={2014} }
@book{Dodd_Garland-Thompson_Sandell_2010, address={London}, title={Re-presenting disability: activism and agency in the museum}, publisher={Routledge}, author={Dodd, Jocelyn and Garland-Thompson, Rosemarie and Sandell, Richard}, year={2010} }
@article{Doyal_Muinzer_2011, title={Should the skeleton of ‘the Irish giant’ be buried at sea?}, volume={343}, DOI={10.1136/bmj.d7597}, number={dec20 3}, journal={BMJ}, author={Doyal, L. and Muinzer, T.}, year={2011}, month={Dec}, pages={d7597–d7597} }
@article{Edward M. Bruner_1994, title={Abraham Lincoln as Authentic Reproduction: A Critique of Postmodernism}, volume={96}, url={http://www.jstor.org/stable/681680?seq=1#page_scan_tab_contents}, number={2}, journal={American Anthropologist}, publisher={WileyAmerican Anthropological AssociationAmerican Anthropological Association}, author={Edward M. Bruner}, year={1994}, pages={397–415} }
@book{Fromm_Golding_Rekdal_2014, address={Newcastle upon Tyne, UK}, title={Museums and truth}, publisher={Cambridge Scholars Publishing}, author={Fromm, Annette B. and Golding, Vivien and Rekdal, Per B.}, year={2014} }
@article{Glover Frykman_2009, title={Stories to tell? Narrative tools in museum education texts}, volume={51}, DOI={10.1080/00131880903156898}, number={3}, journal={Educational Research}, author={Glover Frykman, Sue}, year={2009}, month={Sep}, pages={299–319} }
@book{Golding_2014, address={Newcastle upon Tyne, England}, title={Museums and truth}, publisher={Cambridge Scholars Publishing}, author={Golding, Viv}, editor={Fromm, Annette B. and Golding, Vivien and Rekdal, Per B.}, year={2014} }
@book{Golding_Modest_2013a, address={London}, title={Museums and communities: curators, collections and collaboration}, publisher={Bloomsbury Academic}, author={Golding, Vivien and Modest, Wayne}, year={2013} }
@book{Golding_Modest_2013b, address={London}, title={Museums and communities: curators, collections and collaboration}, publisher={Bloomsbury Academic}, author={Golding, Vivien and Modest, Wayne}, year={2013} }
@book{Hooper-Greenhill_1995, address={London}, title={Museum, media, message}, volume={Heritage : care-preservation-management series}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1995} }
@book{Hooper-Greenhill_1999, address={London}, edition={2nd ed}, title={The Educational role of the museum}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={1999} }
@book{Hooper-Greenhill_2008, address={London}, title={Museums and education: purpose, pedagogy, performance}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=325524}, publisher={Routledge}, author={Hooper-Greenhill, Eilean}, year={2008} }
@book{Jameson_2004a, address={Walnut Creek, CA}, title={The reconstructed past: reconstructions in the public interpretation of archaeology and history}, publisher={AltaMira Press}, author={Jameson, John H.}, year={2004} }
@book{Jameson_2004b, address={Walnut Creek, CA}, title={The reconstructed past: reconstructions in the public interpretation of archaeology and history}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=1319346}, publisher={AltaMira Press}, author={Jameson, John H.}, year={2004} }
@book{Karp_Rockefeller Foundation_2006, address={Durham, N.C.}, title={Museum frictions: public cultures/global transformations}, publisher={Duke University Press}, author={Karp, Ivan and Rockefeller Foundation}, year={2006} }
@book{Kreps_2003, address={London}, title={Liberating culture: cross-cultural perspectives on museums, curation, and heritage preservation}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=1433563}, publisher={Routledge}, author={Kreps, Christina F.}, year={2003} }
@article{Lwin_2012, title={Whose stuff is it?: A museum storyteller’s strategies to engage her audience}, volume={22}, DOI={10.1075/ni.22.2.02mar}, number={2}, journal={Narrative Inquiry}, author={Lwin, Soe Marlar}, year={2012}, pages={226–246} }
@book{Macdonald_1998, address={London}, title={The politics of display: museums, science, culture}, publisher={Routledge}, author={Macdonald, Sharon}, year={1998} }
@article{Maurantonio_2015, title={Material Rhetoric, Public Memory, and the Post-It Note}, volume={80}, DOI={10.1080/1041794X.2015.1011344}, number={2}, journal={Southern Communication Journal}, author={Maurantonio, Nicole}, year={2015}, month={Mar}, pages={83–101} }
@article{Mesquita_Carneiro_2016, title={Accessibility of European museums to visitors with visual impairments}, volume={31}, DOI={10.1080/09687599.2016.1167671}, number={3}, journal={Disability & Society}, author={Mesquita, Susana and Carneiro, Maria João}, year={2016}, month={Mar}, pages={373–388} }
@article{Noy_2015, title={Writing in Museums}, volume={32}, DOI={10.1177/0741088315574703}, number={2}, journal={Written Communication}, author={Noy, Chaim}, year={2015}, month={Apr}, pages={195–219} }
@book{Onciul_2015a, address={New York, New York}, title={Museums, heritage and indigenous voice: decolonizing engagement}, volume={10}, publisher={Routledge}, author={Onciul, Bryony}, year={2015} }
@book{Onciul_2015b, address={New York}, title={Museums, heritage and indigenous voice: decolonizing engagement}, volume={10}, publisher={Routledge}, author={Onciul, Bryony}, year={2015} }
@misc{Paddon_2014, title={Redisplaying museum collections: contemporary display and interpretation in British museums}, url={https://www.vlebooks.com/vleweb/Product/Index/428047?page=0}, author={Paddon, H.}, year={2014} }
@book{Paine_2013, address={London}, title={Religious objects in museums: private lives and public duties}, publisher={Bloomsbury}, author={Paine, Crispin}, year={2013} }
@article{Pavoni_2001, title={Towards a definition and typology of historic house museums}, volume={53}, DOI={10.1111/1468-0033.00308}, number={2}, journal={Museum International}, author={Pavoni, Rosanna}, year={2001}, month={Apr}, pages={16–21} }
@book{Pearce_1994, address={London}, title={Interpreting objects and collections}, publisher={Routledge}, author={Pearce, Susan M.}, year={1994} }
@book{Pustz_2010, address={DeKalb, Ill}, title={Voices from the back stairs: interpreting servants’ lives at historic house museums}, publisher={Northern Illinois University Press}, author={Pustz, Jennifer}, year={2010} }
@book{Reynolds_2016, address={London}, title={Curiosities from the Cabinet: Objects and Voices from Britain’s Museums}, publisher={Finca Press}, author={Reynolds, Rebecca}, year={2016} }
@book{Roppola_2012, address={New York}, edition={1st ed}, title={Designing for the museum visitor experience}, volume={5}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=1143830}, publisher={Routledge Taylor & Francis Group}, author={Roppola, Tiina}, year={2012} }
@book{Roppola_2014, address={New York, N.Y.}, title={Designing for the museum visitor experience}, volume={5}, publisher={Routledge Taylor & Francis Group}, author={Roppola, Tiina}, year={2014} }
@book{Samis_Michaelson_2017a, address={New York}, edition={First edition}, title={Creating the visitor-centered museum}, publisher={Routledge}, author={Samis, Peter S. and Michaelson, Mimi}, year={2017} }
@book{Samis_Michaelson_2017b, address={New York, NY}, edition={First edition}, title={Creating the visitor-centered museum}, url={http://ebookcentral.proquest.com/lib/bham/detail.action?docID=4767439}, publisher={Routledge}, author={Samis, Peter S. and Michaelson, Mimi}, year={2017} }
@book{Sandell_2017a, address={Milton Park, Abingdon, Oxon}, title={Museums, moralities and human rights}, url={http://ebookcentral.proquest.com/lib/bham/detail.action?docID=4766930}, publisher={Routledge}, author={Sandell, Richard}, year={2017} }
@book{Sandell_2017b, address={Milton Park, Abingdon, Oxon}, title={Museums, moralities and human rights}, publisher={Routledge}, author={Sandell, Richard}, year={2017} }
@phdthesis{Sanna Pauliina Wicks_2015, title={The value of mobile phone applications in heritage interpretation}, url={http://etheses.bham.ac.uk/6048/}, author={Sanna Pauliina Wicks}, year={2015} }
@book{Simon_2010, address={Santa Cruz, Calif}, title={The participatory museum}, url={http://www.participatorymuseum.org/read/}, publisher={Museum}, author={Simon, Nina}, year={2010} }
@book{Staiff_2014a, address={Farnham}, title={Re-imagining heritage interpretation: enchanting the past-future}, publisher={Ashgate}, author={Staiff, Russell}, year={2014} }
@book{Staiff_2014b, address={Farnham}, title={Re-imagining heritage interpretation: enchanting the past-future}, publisher={Ashgate}, author={Staiff, Russell}, year={2014} }
@book{Staiff_2014c, address={Farnham}, title={Re-imagining Heritage Interpretation: Enchanting the Past-Future}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=1564291}, publisher={Ashgate Publishing Ltd}, author={Staiff, Russell}, year={2014} }
@article{Sutcliffe_Kim, title={Understanding children’s engagement with interpretation at a cultural heritage museum}, volume={9}, DOI={10.1080/1743873X.2014.924952}, number={4}, journal={Journal of Heritage Tourism}, author={Sutcliffe, Katherine and Kim, Sangkyun}, pages={332–348} }
@book{Tallon_Tallon_Walker_2008, address={Lanham}, title={Digital technologies and the museum experience: handheld guides and other media}, url={https://ebookcentral.proquest.com/lib/bham/detail.action?docID=467464}, publisher={AltaMira Press}, author={Tallon, Loïc and Tallon, Loïc and Walker, Kevin}, year={2008} }
@book{Tallon_Walker_2008, address={Lanham}, title={Digital technologies and the museum experience: handheld guides and other media}, publisher={AltaMira Press}, author={Tallon, Loïc and Walker, Kevin}, year={2008} }
@book{Tilden_Craig_Dickenson_2007, address={Chapel Hill}, edition={4th ed., expanded and updated}, title={Interpreting our heritage}, publisher={University of North Carolina Press}, author={Tilden, Freeman and Craig, R. Bruce and Dickenson, Russell E.}, year={2007} }
@book{Watson_2007, address={Abingdon}, title={Museums and their communities}, publisher={Routledge}, author={Watson, Sheila E. R.}, year={2007} }
@inbook{YOUNG_2007, address={Amsterdam}, title={Major case study: Welcome to our house—satisfying visitors to the historic house museum}, url={https://www-sciencedirect-com.bham-ezproxy.idm.oclc.org/science/article/pii/B978075068065350011X?via%3Dihub}, DOI={10.1016/B978-0-7506-8065-3.50011-X}, booktitle={Museum marketing: competing in the global marketplace}, publisher={Butterworth-Heinemann}, author={YOUNG, L}, year={2007}, pages={133–185} }
@book{Fritsch_2014, address={New York}, title={Museum gallery interpretation and material culture}, volume={Routledge research in museum studies}, publisher={Routledge}, year={2014} }
@book{Downes_Holloway_Randles_2018a, address={Oxford}, title={Feeling things: objects and emotions through history}, publisher={Oxford University Press}, year={2018} }
@book{Downes_Holloway_Randles_2018b, address={Oxford}, edition={First edition}, title={Feeling things: objects and emotions through history}, url={http://dx.doi.org/10.1093/oso/9780198802648.001.0001}, publisher={Oxford University Press}, year={2018} }
@book{Watson_Barnes_Bunning_2019, address={London}, title={A museum studies approach to heritage}, publisher={Routledge, Taylor & Francis Group}, year={2019} }
@article{Relaxed@Newmans-autism-friendly interpretation - Adam Sutcliffe-Brown | Historic England, url={https://historicengland.org.uk/get-involved/angel-awards/best-rescue-recording-or-interpretation-of-a-historic-place/relaxed-at-newmans/}, publisher={Historic England} }
@misc{Barcelona attacks: Las Ramblas gifts to go to city museum - BBC News, url={http://www.bbc.co.uk/news/world-europe-41085598} }
@misc{Museum Best Practices for Managing Controversy, url={http://ncac.org/resource/museum-best-practices-for-managing-controversy} }
@misc{How museums can stand up to Trump and discriminatory politics - Museums  Heritage Advisor, url={http://advisor.museumsandheritage.com/news/museums-can-stand-trump-discriminatory-politics/} }
@misc{Queering the Museum, url={https://www.google.co.uk/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0ahUKEwiI0r-EwrrVAhXLB8AKHXFLDBMQFggzMAI&url=http%3A%2F%2Fwww.birminghammuseums.org.uk%2Fsystem%2Fresources%2FW1siZiIsIjIwMTYvMDcvMjAvNmNsazRtMDlrcF9RdWVlcmluZ190aGVfTXVzZXVtX2Jyb2NodXJlX3dlYi5wZGYiXV0%2FQueering%2520the%2520Museum%2520brochure%25202010-11&usg=AFQjCNEvx5XOpT3NJCdW9HAWjzq2gzdhgA} }
@misc{Museum bids to acquire huge ‘fatberg’ clogging London sewer, url={https://apnews.com/098a60ecc7854702a5beca2cfb843b74?utm_campaign=SocialFlow&utm_source=Twitter&utm_medium=AP_Oddities} }
@misc{Smithsonian Museum Klingon Audio Tours, url={http://www.slashfilm.com/smithsonian-museum-klingon-audio-tours/} }
@misc{Ai Weiwei Takes On Coca Cola In New London Exhibition - Artlyst, url={http://www.artlyst.com/news/ai-weiwei-takes-on-coca-cola-in-new-london-exhibition/} }
@misc{Queering the Museum PDF, url={http://mattjsmith.com/wp-content/uploads/2014/12/Journal_035-61.pdf} }
@misc{In an Era of Strife, Museums Collect History as It Happens - The New York Times, url={https://www.nytimes.com/2017/10/01/arts/design/african-american-museum-collects-charlottesville-artifacts.html} }
@article{New Philadelphia : using augmented reality to interpret slavery and reconstruction era historical sites - 13527258.2017.1378909, url={http://www.tandfonline.com/doi/pdf/10.1080/13527258.2017.1378909?needAccess=true} }
@misc{Museums must reassert their values in the face of a divisive and malevolent Trump | The Art Newspaper, url={https://www.theartnewspaper.com/comment/museums-must-reassert-their-values-in-the-face-of-a-divisive-and-malevolent-trump} }
@misc{The Past Is Now: Decolonizing the Birmingham Museum and Art Gallery, url={https://muftah.org/the-past-is-now-decolonizing-the-birmingham-museum-and-art-gallery/} }
@misc{Outrage at luxury Chipperfield development on site of Nazi torture cellars, url={https://www.dezeen.com/2018/02/02/protest-luxury-david-chipperfield-quantum-development-hamburg-gestapo-nazi-interrogation-germany-news/} }
@misc{The Past is now Exhibition| Birmingham Museums, url={http://www.birminghammuseums.org.uk/blog/posts/if-museums-did-not-exist-would-we-re-invent-them-and-what-would-they-look-like-author-robert-janes} }
@misc{The museum will not be decolonised – Media Diversified, url={https://mediadiversified.org/2017/11/15/the-museum-will-not-be-decolonised/} }
@misc{Tory dinner at National Mining Museum cancelled - BBC News, url={http://www.bbc.co.uk/news/uk-england-leeds-42269618} }
@misc{Knights of the Raj overview - video from Pictomize - YouTube, url={https://www.youtube.com/watch?v=9ZSdBrkPFZM} }
@misc{National Museum Wales head accused of ‘rant against Britishness’ - BBC News, url={http://www.bbc.co.uk/news/uk-wales-43156546?ns_mchannel=social&ns_campaign=bbc_wales_news&ns_source=twitter&ns_linkname=wales} }
@misc{Design Museum to exhibit political graphic design from past decade, url={https://www.dezeen.com/2018/02/21/design-museum-hope-to-nope-exhibition-political-graphic-design/} }
@misc{Fake News exhibition opens at museum with very real facts about its history | The Independent, url={https://www.independent.co.uk/news/long_reads/fake-news-exhibition-opens-with-very-real-facts-about-its-history-a8072156.html} }
@misc{The National Memorial for Peace and Justice and The Legacy Museum: From Enslavement to Mass Incarceration, url={https://edition.cnn.com/travel/article/lynching-memorial-montgomery-alabama/index.html} }
@misc{How ‘Never Alone’ turns cultural heritage into video game history | WIRED UK, url={http://www.wired.co.uk/article/never-alone-interview} }
@misc{Projecting the Past - Putting the Men on the Mary Rose - The Mary Rose Museum, url={http://www.maryrose.org/projecting-the-past/} }
@misc{10 Museums in 10 Days? A Chinese Start-Up (Virtually) Gives Children a Tour - The New York Times, url={https://www.nytimes.com/2017/08/23/world/asia/china-museums-virtual-tour-live-streaming.html?smprod=nytcore-ipad&smid=nytcore-ipad-share&utm_source=Cultural+Digital&utm_campaign=3f7de2cab9-culturaldigital089&utm_medium=email&utm_term=0_f5c318bb03-3f7de2cab9-115579737} }
@misc{Data Shows Barrier to Visitation Is Offsite Technology (Not Onsite Technology) - Colleen Dilenschneider, url={https://www.colleendilen.com/2017/11/29/data-shows-barrier-visitation-offsite-technology-not-onsite-technology/} }
@misc{Museums in the UK 2018 | Museums Association, url={https://www.museumsassociation.org/campaigns/museum-funding/museums-in-the-uk} }
@misc{MAKING A MARK: Compilation - Van Gogh’s Sunflowers on Facebook Live, url={https://makingamark.blogspot.co.uk/2017/08/compilation-van-goghs-sunflowers-Facebook-Live-140817on.html} }
@misc{Culture is Digital - GOV.UK, url={https://www.gov.uk/government/publications/culture-is-digital} }
@misc{One object, many stories: Mourning brooch | State Library Victoria, url={https://www.slv.vic.gov.au/view-discuss/one-object-many-stories-mourning-brooch} }
@misc{A history of an OBJECT in 100 worlds | Victoria and Albert Museum, url={http://www.vam.ac.uk/blog/section/history-object-100-worlds} }
@misc{How Objects Speak - The Chronicle of Higher Education, url={http://www.chronicle.com/article/How-Objects-Speak/148177} }
@misc{Many Lenses | National Museum of African American History and Culture, url={https://nmaahc.si.edu/explore/manylenses} }
@misc{Work, specimen, witness: How different perspectives on  museum objects alter the way they are perceived and the  values attributed to them, url={https://www2.le.ac.uk/departments/museumstudies/museumsociety/documents/volumes/thiemeyer} }
@misc{British Museum sorry for labelling row - BBC News, url={http://www.bbc.co.uk/news/entertainment-arts-41254560} }
@misc{‘Monster’ fatberg to go on display in museum - BBC News, url={http://www.bbc.co.uk/news/education-42324932} }
@misc{After a Promise to Return African Artifacts, France Moves Toward a Plan - The New York Times, url={https://www.nytimes.com/2018/03/06/arts/design/france-restitution-african-artifacts.html} }
@misc{Welsh Government. 2012. Practitioners’ Guide: Pan-Wales Heritage Interpretation Plan., url={http://cadw.gov.wales/docs/cadw/publications/Pan_Wales_Practitioners_GuideENGLISH.pdf} }
@misc{DVMWHS Interpretation Plan July 2011, url={http://www.derwentvalleymills.org/wp-content/uploads/2014/12/DVM_WHS_Management_MgmtPlan_App18PDF.pdf} }
@misc{Interpretation Panels: David vs Goliath – How To Beat The Big Budget Museums - AIM - Association of Independent Museums, url={https://www.aim-museums.co.uk/interpretation-panels-david-vs-goliath-beat-big-budget-museums/} }
@misc{Tourist Tuesday: Kensington Palace - Cooking is Messy, url={http://www.cookingismessy.com/2014/09/02/tourist-tuesday-kensington-palace/} }
@misc{Visiting Hampton Court Palace Part 2 - The MayfairyThe Mayfairy, url={http://themayfairy.com/visiting-hampton-court-palace-part-2/} }
@misc{Blue frame at Garden of the Gods to stay until 2018 despite calls to remove installation - Denver7 TheDenverChannel.com, url={https://www.thedenverchannel.com/news/trending/blue-frame-at-garden-of-the-gods-to-stay-until-2018-despite-calls-to-remove-installation} }